SoulFun 4.4

Review

SoulFun is an AI girlfriend chat platform that lets users interact with more than ten pre-built AI characters or design a custom character through a character-customization tool. Interaction happens through three coin-based channels — text messaging, voice calls, and video calls — plus a photo-request feature for generating images. The service runs on a freemium model: base access is free, while a premium tier priced at $19.99 per month unlocks 1000 coins and priority access to new features. Published subscription terms set exact per-unit costs — 1 coin per text message, 10 coins per minute of voice calling, and 20 coins per minute of video calling — and this rate table is viewable without creating an account, a transparency point reflected in the platform's credits score of 7.0/10. Data handling is documented less thoroughly: the privacy policy confirms that content is stored on servers located in Hong Kong and that uploaded face photos are automatically deleted after video generation, but it does not state an overall retention period or offer an opt-out from data reuse, giving a data-retention score of 4.0/10. Leaving the service is not a single-click action — canceling requires logging in and submitting a Feedback Form, and the terms state explicitly that no refunds are issued for charges already made, which sets the exit-terms score at 5.0/10. Neither the terms nor the privacy policy state whether conversation history or character memory carries over between sessions (persistence score: 3.0/10), and neither document defines content restrictions, moderation rules, or age-verification requirements for the service (censorship score: 2.0/10).

Verdict: SoulFun scores 4.4/10 overall, with its clearest strength being the transparent, per-unit coin pricing for text, voice, and video interactions. Its main weaknesses are undocumented content and moderation policies, unclear session persistence, and a cancellation process that requires a support form rather than a direct account toggle.